Problem is James, you're not helping. Posting your F.A.Q every time someone ends a sentence with a question mark......not helpful. Leaping to Asylums defence each and every time someone dares to be critical, telling people to leave and go away....not helpful.
Like the OP, many people who have already invested have got genuine concerns about the lack of information coming from Asylum concerning this game. Point of fact: The graph for the Town Hall module has been at 66% for months.....DESPITE the fact that, as we now know, they decided to re-build it from the ground up. Not one word was posted about that set-back, no information was forthcoming, not one word. That, my friend, is very poor communication. Another point, you need to stop ramming this ''they have two jobs'' excuse down our throats. We understand they have a small team, we understand they are an Indie company, but so small that nobody can bother with a monthly update? That excuse has, by now, worn too thin I'm afraid.
I want, desperately, to support this production, I really do. But during all these weeks of uproar on these forums they've not even had the good grace to offer up much of anything at all, and this has turned out to be a very one sided love affair. Personally I started with the $30 option, as did my wife, but we have friends who invested well over $100 in Identity. We had plans, as a group, to open a server here & I was the one designated to keep watch on progress, but nobody even asks about it anymore, they've all pretty much written off their investments. Point is, if they have, then so have other people, and if that's so, then the ONE reason for that is Asylums dreadful public relations.
People want to hear from ASYLUM James, not you, not moderators, the Devs. They want updates, the amount of posts on the subject proves that. A monthly update is not too much to ask, no matter how small the team is.